About · Product Management · Product Design

Iftiak Ahamed.

I'm a Product Manager and Product Designer. I've spent 10+ years in product design and nearly 5 as a Product Manager, taking products from concept to commercialization. I decide what to build and why, and I design it.

Currently

Product Lead at Boomdevs, leading product design.

Previously

Lead Product Designer & Product Manager at BYSL Global Technology Group.

Iftiak Ahamed, Product Manager and Product Designer
01

What I do

Most teams split these between two people. I do both, so ideas get tested before engineering commits.

01 · Product Management

Deciding what ships.

I turn a messy problem into a clear plan the team can ship against, and make the calls on what goes first and what waits.

  • Roadmap & prioritizationPlanning
  • Requirements & scopeDefinition
  • Pricing & packagingCommercial
  • Launch & channel strategyGo-to-market
  • Revenue accountabilityOutcomes
Product Management work
02 · Product Design

Designing what ships.

I make ideas concrete early, with flows people can click through.

  • Journey mappingResearch
  • PrototypingExploration
  • Usability testingValidation
  • Design systemsConsistency
  • Accessibility (WCAG 2.1 AA)Inclusion
Product Design work

Want this on your product?

02

Experience

Selected results from each role. The full stories are in the case studies.

Jun 2025 – Now

Product Lead · Leading Product Design

Aug 2025 – NowPromoted

Product Manager

Jun 2025 – Aug 2025

Boomdevs
7Products I own, six of them live
$1M+Mark Andrews Creative annual revenue

Product Lead for US, UK and Thailand clients, leading a team of 4–5. Grew custom booking software built for Rooftop Saunas into Find Your Calm, a marketplace launched in August 2025 and now live with 17 UK operators.

Jun 2021 – May 2025

Lead Product Designer & Product Manager

Jan 2022 – May 2025Promoted

Product Designer

Jun 2021 – Jan 2022

BYSL Global Technology Group
+41%Activation: first‑session drop-off 58% → 34%
3 → 1Handoff rounds, after a 120+ component design system

Owned SmartPeople, SmartOffice’s HR and payroll platform, end to end: scope, prioritization and a multi‑year roadmap approved by stakeholders. Led a team of 6, working alongside 40+ engineers.

  • A launch‑readiness audit found 23 critical points where people got stuck. We cut scope by about 30%, rebuilt payroll and tax in 16 weeks, and launched in April 2024. SmartPeople is live with 100+ companies and 17,500+ employees.
  • Mobile onboarding tested with 45 users over three rounds: first‑session drop‑off fell from 58% to 34%, lifting activation 41%.
  • Task completion up 35% after the HR and supply‑chain redesign.
  • ILLIYEEN e‑commerce conversion rose from 11% to 16% in the 90 days after launch. The redesign drew on where customers dropped out, tests side by side with the old version, and 200+ survey responses.
  • Built the SmartOffice design system (120+ components, WCAG 2.1 AA): engineering‑reported UI defects down about 60%, handoff rounds from 3 to 1.
  • Designed Waqt Al Salaah and Prayer Alarm (100K+ downloads each on Google Play) and Memorize Quran (10K+).
Dec 2019 – May 2021

Senior UX/UI Designer

Argiweb · Netherlands, remote
+25%Checkout transaction completion within 60 days
180Customers surveyed after leaving checkout

Rebuilt checkout using data on where customers dropped out, surveys of customers who left, and recordings of real sessions, then tested it side by side with the old checkout. Weekly active users rose 20% across two product lines.

Nov 2018 – Dec 2019

UX/UI Designer

Fixzella
+15%Completed transactions after a checkout rebuild, tested against the old one
9 → 4Steps in inventory management

The checkout rebuild also lifted 30‑day retention by 10%.

2016 – Oct 2018

Freelance Product Designer

22+Client projects

Designed websites and mobile apps for 22+ small businesses in e‑commerce, food & beverage, agriculture, manufacturing & construction, ready‑made garments, medical, wellness and fitness, from first sketch to developer handoff, before joining Fixzella.

Client feedback · Find Your Calm
You have very good system knowledge and you understand how the business operates. It helped me a lot. I was always satisfied with your design and product decisions. You're the one person I can rely on, and you've never disappointed me.
Sam B, COO, Rooftop SaunasRead the case study
03

How I work

The steps I follow, each with the project where it happened.

Product management

  1. 01

    Set success metrics first

    Before launch, I agreed with the client how success would be measured.

    ExampleAidNetwork

  2. 02

    Prioritize and sequence

    I shipped time tracking completely first, then added HR and e‑signature.

    ExampleKpiClock

  3. 03

    Draw scope lines

    AI writes the first draft of proposals and agreements; invoices are always calculated by fixed rules.

    ExampleLeanDeck

  4. 04

    Design the business model

    I priced the booking software by the revenue each operator manages, and the client approved the model.

    ExampleFind Your Calm

  5. 05

    Check launch readiness

    I audited the product before launch, cut about 30% of the scope and got it ready in 16 weeks.

    ExampleSmartPeople

  6. 06

    Keep improving after launch

    After launch, I changed the products based on what users told us.

    ExamplesKpiClock, LeanDeck

Product design

  1. 01

    Research

    I studied where customers dropped out of checkout, using surveys from 180 customers and recordings of real sessions.

    ExampleArgiweb

  2. 02

    Map the structure

    I mapped the platform's ten main modules and checked its structure against real HR and payroll tasks.

    ExampleSmartPeople

  3. 03

    Prototype fast

    I designed a full prototype of all five parts of the product in six weeks.

    ExampleVarsee

  4. 04

    Test with users

    I tested the redesigned onboarding with 45 people over 3 rounds. Drop‑off in the first session fell from 58% to 34%.

    ExampleSmartPeople

  5. 05

    Build a design system

    I built a library of 120+ reusable components, which cut design‑to‑development handoff rounds from 3 to 1.

    ExampleBYSL

04

Principles

01

Ship, then learn

A shipped 80% beats a perfect 100% that never leaves the roadmap. Launch, measure, then fix what users show you is broken.

02

Evidence before opinions

The loudest voice in the room is rarely the user's. I test early, so decisions are cheap to make and easy to defend.

03

Say no, in writing

Every roadmap is a list of trade-offs. I write down what we're not doing and why, so the team can move without re-arguing it.

04

Accessibility is the brief

If the product doesn't work for everyone who needs it, it isn't done.

Toolkit & background · 05

Tools

The tools I use to plan, design and measure.

Toolkit

Product

  • JiraDelivery
  • ClickUpDelivery
  • TrelloPlanning
  • NotionDocs & specs
  • LoomAsync
  • ZoomCalls

Design

  • FigmaDesign & prototyping
  • Design tokensSystems
  • HTML / CSS / ReactEngineering fluency

Analytics

  • Microsoft ClarityBehaviour
  • GA4Funnels
  • CRM analyticsCustomers
  • MixpanelWorking knowledge
  • SQLQueries

Background

Education
B.Sc. EEE, AIUB2016–2019
Languages
English, BengaliProfessional · Native
Location
Dhaka, BangladeshUTC+6

Engineering taught me to see products as systems of connected parts.